Shipping | Postage
We can ship to any address within Australia. Most items will be delivered within 2 - 4 business days. We use Australia Post and will provide a Tracking Number and confirmation email once your purchase has been sent.
Free Shipping Available on orders over $200 and this will be express shipping! *Excluding Tennis Ball Cartons which are pick up only.
Delivery Fees
| Order Total Under $200.00 | Order Total Over $200.00 | |
|
Standard Post |
$9.95 |
FREE |
|
Express Post under 3kg |
$20 |
$15.00 |
|
Express Post Over 3kg |
$30 |
$25.00 |
Express Postage (Australia Post)
Australia Post Express Courier 2 - 6 Business Days
Standard Delivery (Australia Post)
Australia Post Pack and Track 5 - 10 Business Days
Pick Up at Ambiwerra Tennis Centre
If you are a member of LifeTime Tennis or would like to click and collect at Ambiwerra Tennis Centre, Corinda please complete shipping information at check out and select pick up from Ambiwerra. This is a $0.00 option so no charge will be added.
42 Erinvale Street, Corinda. Enter at the corner of Erinvale St and Rolfe St. Follow the driveway to the Pro Shop next to the tennis courts.
How can i track my order?
Orders received before 12pm on business days will be sent same day, orders made after will most likely be sent the following business day. We use Australia Post for most orders.
- We use Australia Post eParcel for the majority of our orders.
- We will email you the tracking details when we send your parcel.
- We pack most of our orders within 1 business day. We will contact you if there is a delay with your order.
A tracking link will be emailed to you once your order has been packed. We will be posting through Australia Post.
You will be sent a confirmation email once order has been shipped with Tracking Code and Link, however you can track you order by clicking here,
When do you process my payment?
Payment will be processed at the check out. This will occur at confirmation point of your online order.
What if i am not at home at delivery?
The courier will leave your item in a safe location if you are not home. If the driver deems there to be no safe location, a "Calling Card" will be left and the parcel will be taken to the nearest Post Office.
Returns and Exchanges
No exchange or refunds unless items are damaged in delivery. In the case of damaged goods you should receive refund or replacement item within 3 - 7 days. Photo of damaged good and supporting evidence may be required. Contact us here if required.